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Starbucks - PCS

Thank you for taking the time to take a look at this survey!  Starbucks frequently surveys customers using a modified net promoter score (NPS) and uses this information to driver operational improvements across their stores.  This survey focuses entirly on the customer, and neglects to gather this critical information from the other side of the counter.

While Starbucks does collect data from partners on their experiance as parters, this data is not shared with baristas.  I have created this survey as a way to gather some of this information at a high level that can then be visualized and made available on the web.

This survey is not run by Starbucks Coffee Company, it is run by me, June, a tech savy barista that loves data.  No personal data is collected in this survey or shared with Starbucks Coffee Company.  This data may be used in blog posts, social media, and for dicussions with my local Starbucks team.  If you are interested in the data generated by this survey, you can reach me at june@handia.us.

There are 5 questions in this survey.
This survey is anonymous.

The record of your survey responses does not contain any identifying information about you, unless a specific survey question explicitly asked for it.

If you used an identifying access code to access this survey, please rest assured that this code will not be stored together with your responses. It is managed in a separate database and will only be updated to indicate whether you did (or did not) complete this survey. There is no way of matching identification access codes with survey responses.

Starbucks Partner Connection Survey

Please rate your last week of Starbucks shifts at your store.  If you have picked up shifts at another store please do NOT include your experiances at these stores.

Using a scale of 1 to 7 where 1 means "strongly disagree" and 7 means "strongly agree", please select the rating that best describes your experience.  If a particular statement does not apply to your recent visit please choose "Does not apply".

 

My manager or shift supervisor makes an effort to get to know me and cares about my success.
The drinks my store produces are consistent and high quality.
My store is clean, the equipment is well maintained, everything is put away and organized.
My fellow partners know their positions well.
Demographic Information
To better visualize the results of this data please fill out as much of the additional demographic data as you feel comfortable providing.
What region of the US or Canada are you located in?
How long have you worked for Starbucks?
What is your position?
Thank You
Thank you for taking a few minutes to take this survey.  I wanted to collect this information so that I can visualize how my fellow baristas are experiancing their job with Starbucks and how diverse the experiance can be.
Please feel free to leave any additional thoughts on your experiance at Starbucks in the last week.  Please do NOT enter any personal information here.  Remember this survey is independantly adminstered and is not connected with Starbucks Coffee Company.
 
Continue without answering Answer question